Hi, I'm Dorian.
I run DTCSolutions out of Washington DC.
Why I started this
Good businesses, invisible online
I spent years in IT support — the job where people bring you a problem they've already given up on and expect you to make it make sense. That's most of what this work is, too. A local business owner knows something is off, doesn't know what, and doesn't have time to go find out.
I started DTCSolutions because I kept noticing the same thing about businesses I respected: the work was good, the customers were loyal, and the online presence was five years behind. A Google profile filled out once and never touched. A website with a phone number and nothing else. Hundreds of great reviews on one platform and almost none where it counted. Real businesses, quietly losing customers to competitors who weren't better — just easier to find.
Then AI search started changing the same equation again. People are asking ChatGPT and Perplexity who to call instead of scrolling through search results, and the businesses that show up in those answers are the ones with a complete, consistent, well-reviewed presence online. Most local businesses have never checked whether they're in there. Most of them aren't.
That's the gap I work in. It isn't glamorous — it's mostly filling in fields, chasing down inconsistencies, building review habits, and fixing the parts of a website that stop a customer from reaching you. But it's the difference between being found and being skipped.
How I work
What that means for you
- Background in IT support, currently pursuing CompTIA A+ certification
- DTCSolutions LLC is a registered business based in Washington DC
- Solo by design — you deal with me directly, every time
- Plain language — I explain what's wrong in terms of customers and calls, not acronyms
- Honest about limits — I'll tell you when something isn't worth paying me for
Sample work
See an actual audit
I've completed a full sample audit of a real local plumbing company — 24 years in business, an A+ BBB rating, hundreds of reviews, and still losing leads to a website with no contact form and no structured data for AI tools to read.
It's the same audit I'd run for you. Ask and I'll send it over.
Let's find out what you're missing
If you run a local service business in DC or the surrounding area and you've wondered whether you're leaving work on the table — you probably are, and it's probably fixable.