Your phone isn't slow. You're losing customers before it rings.
DTCSolutions finds the gaps in your online presence that quietly cost you calls — and fixes them. Serving local service businesses across Washington DC and the DMV.
Get a free visibility auditNo cost, no obligation. You get the findings whether or not you hire me.
The problem
Most owners never find out why the calls stopped
When business gets quiet, most owners assume it's the season, the economy, or the competition down the street. Usually it's something smaller and more fixable.
Someone searched for what you do. They found a Google profile with no photos and outdated hours. Or they landed on your site at 8pm, saw no way to reach you except a phone number, and closed the tab. Or they asked an AI assistant who to call — and it named three of your competitors instead of you.
None of those people ever showed up in your call log. That's what makes this so easy to miss: the customers you lose this way never announce themselves. They just go somewhere else.
Where it goes wrong
The five places local businesses lose leads
An incomplete Google profile
Missing services, no recent photos, no business description. It's the first thing most customers see, and the single biggest factor in whether you show up at all.
A website that can't capture a lead
No contact form. No "request an estimate" button. Nothing that works after hours. If calling is the only option, you only get the customers willing to call.
Reviews nobody asked for
Your happiest customers will leave a review if you ask. Almost nobody asks. Meanwhile a competitor with worse work has three times your review count.
Inconsistent listings
Your name, address, and phone appear differently on Yelp, BBB, and half a dozen directories. Search engines and AI tools read that inconsistency as uncertainty about who you are.
Invisibility in AI search
More people are asking ChatGPT, Perplexity, and Google's AI Overview "who should I call?" instead of scrolling results. Those tools build answers from your profile, reviews, and site. If yours are thin, you don't get mentioned.
Want to know which of these is costing you the most?
That's what the audit is for. It's free right now, and you keep the findings either way.
Request your auditWhat I do about it
I find the leaks, then I keep them closed
It starts with a Local Lead Leak & AI Visibility Audit — a straight look at your Google profile, your website, your reviews, your local search position, and whether AI tools recommend you when someone asks. You get a scorecard and a prioritized list of fixes. Not vague advice. Specific problems, ranked by what's costing you the most.
From there, most businesses want the fixes handled rather than added to their to-do list. That's the monthly work: I manage your Google profile, build a system that actually gets you reviews, fix what's blocking leads on your site, and send you a report each month showing where you were and where you are now.
How it works
Three steps
We talk for 15 minutes
You tell me what you do and where you want more work. No pitch on this call.
I run the audit
I go through your online presence the way a customer would, then test how AI tools answer when someone asks for a business like yours. You get the findings in writing.
You decide
The audit is yours either way. If you want the fixes handled monthly, we talk about which plan fits. If you'd rather hand the list to someone on your team, that works too.
Why DTCSolutions
What you get working with me
You work with me, not an account manager
DTCSolutions is a one-person shop by design. The person who runs your audit is the person who does the work and the person who picks up the phone.
I cover AI search, not just Google
Most local marketing firms are still selling rankings and impressions. Almost none of them are checking whether an AI assistant recommends you. That gap is widening every month.
Technical background, plain language
My background is IT support and I'm working toward my CompTIA A+ certification. I'll tell you what's broken in words you can act on, not jargon designed to make the invoice look bigger.
I report on leads, not vanity metrics
Every month you get a plain-English report showing what changed. If something isn't working, you'll hear it from me first.
I don't promise things I can't control
Nobody can guarantee a ranking on Google, and definitely not in ChatGPT. Anyone who tells you otherwise is selling you something. What I can do is fix the conditions that determine whether you get recommended, and show you the trend every month.
Service area
Serving Washington DC and the DMV
DTCSolutions is a one-person consultancy based in Washington DC, working with local service businesses across the DMV — Arlington, Alexandria, Fairfax, Falls Church, Bethesda, Silver Spring, College Park, Hyattsville, and the surrounding areas of Montgomery and Prince George's County.
Contractors, plumbers, HVAC, roofers, electricians, dentists, landscapers, and other local service businesses.
Find out what you're missing
The audit is free right now while I build case studies in the DC area. You get the full findings in writing whether or not you decide to work with me. That's not a sales tactic — I'd rather show you what I can do than tell you.